General Terms and Conditions of Cruisefire GmbH

Scope These general terms and conditions (hereinafter referred to as “GTC”) apply to all contracts concluded through our online shop between us, the

Cruisefire GmbH Hochfeldweg 18 85646 Neufarn Germany Managing Director: Marco Schenk

(hereinafter referred to as “Cruisefire”) and you, as our customer.

The GTC apply to consumers (§ 13 German Civil Code), entrepreneurs (§ 14 German Civil Code), as well as merchants. For the business relationship between Cruisefire and the customer (hereinafter “Customer”), only the following General Terms and Conditions in their valid version at the time of ordering apply. Deviating general terms and conditions of the customer will not be recognized unless Cruisefire expressly agrees to their validity in writing. The customer is a consumer if the purpose of the ordered deliveries and services cannot predominantly be attributed to their commercial or self-employed professional activity. On the other hand, an entrepreneur is any natural or legal person or legal partnership with legal capacity who acts in the course of their commercial or self-employed professional activity when concluding the contract. The customer must ensure that they have read the GTC and all other provisions before accepting them.

Booking & Conclusion of Contract All information found on the Cruisefire website or in other informational media does not constitute a legally binding offer, but an invitation to order (invitatio ad offerendum). By clicking the “Order with Payment Obligation” button in the final step of the order process, you submit a binding offer to purchase or book the events displayed in the order overview. An effective contract is only concluded through confirmation by Cruisefire. Cruisefire is not obligated to accept the customer’s offer to conclude a contract. You can select services for booking in our online shop by placing them in the shopping cart by clicking the corresponding button. If you wish to complete the order, proceed to the shopping cart, where you will be guided through the further ordering process. After selecting items in the shopping cart and providing all necessary order and address data in the following step, a page will open by clicking the “Continue” button, summarizing the essential item information, including any costs incurred. Up to this point, you can correct your entries or withdraw from your request to order. Only by subsequently clicking the “Order with Payment Obligation” button does a binding offer within the meaning of paragraph 2.2 come into effect.

Prices and Shipping Costs All prices stated on the Cruisefire website include the applicable statutory value-added tax. Shipping is free of charge. The goods will be shipped by postal mail. If the customer is a consumer, Cruisefire bears the shipping risk. In the event of a revocation, the customer must bear the direct costs of returning the goods.

Payment Terms The customer can make payments by credit card using the payment service provider Stripe or by invoice. The customer can change the stored payment method in their user account at any time. Payment of the purchase price is due immediately upon conclusion of the contract. If the payment is due according to the calendar, the customer is in default by missing the deadline. In this case, the customer must pay Cruisefire default interest of 5 percentage points above the base rate for the year. The customer’s obligation to pay default interest does not exclude Cruisefire from asserting further damages due to default. You are not entitled to offset against our claims unless your counterclaims have been legally established or are undisputed. You are also entitled to offset against our claims if you assert complaints about defects or counterclaims from the same purchase contract. As a buyer, you may only exercise a right of retention if your counterclaim arises from the same purchase contract.

Right of Withdrawal If you are a consumer, you have a right of withdrawal in accordance with the instructions provided in the annex.

Limitation of Liability We are liable for intent and gross negligence. Furthermore, we are liable for the negligent breach of duties, the fulfillment of which enables the proper execution of the contract in the first place, the violation of which endangers the achievement of the purpose of the contract, and on whose compliance you as the customer regularly rely. In the latter case, we are only liable for foreseeable, contract-typical damages. We are not liable for the slightly negligent breach of obligations other than those mentioned in the preceding sentences. The above exclusions of liability do not apply in the event of injury to life, body, and health. Liability under the Product Liability Act remains unaffected. Data communication over the Internet cannot be guaranteed to be error-free and/or available at all times according to the current state of technology. We are not liable for the constant and uninterrupted availability of our online trading system in this regard.

Collection, Storage, and Processing of Your Personal Data You can order goods or services in our online shop as a guest or as a registered user. As a registered user, you do not need to provide your personal data every time, but you can simply log into your customer account with your email address and the password you chose during registration before or during an order. To carry out and process an order, we need the following data from you: First and last name Email address Mailing address If you want to create a customer account, we also need the data mentioned in paragraph 2 as well as a password freely chosen by you. We use the data you provide without your separate consent solely for the fulfillment and processing of your order(s), such as delivering goods to the address you provided. When paying by bank transfer, we also use your bank account details for payment processing. Any further use of your personal data for advertising, market research, or the needs-based design of our offers requires your explicit consent. You have the option to give this consent before placing your order. This consent declaration is completely voluntary and can be accessed on our website and revoked by you at any time. The data you provide will remain stored in your customer account until you delete it yourself. Furthermore, or in the case that you only order or book as a guest without creating a customer account, we only store your data within the scope of our tax and commercial law obligations. If your personal information changes, you are responsible for updating it yourself. All changes can be made online after logging in under “My Account.”

Copyrights We hold the copyrights to all images, videos, and texts published in our online shop. The use of the images, videos, and texts is not permitted without our express consent.

Applicable Law, Jurisdiction

The law of the Federal Republic of Germany applies, excluding the UN Convention on Contracts for the International Sale of Goods, if you have your habitual residence in Germany, or your habitual residence is in a state that is not a member of the European Union. In the event that you have your habitual residence in a member state of the European Union when the contract is concluded, the applicability of German law also applies, with mandatory provisions of the state in which you have your habitual residence remaining unaffected. If at the time of contract conclusion you had your domicile or habitual residence in Germany, and either by the time the lawsuit is filed by us you have moved your domicile from Germany or your domicile or habitual residence is unknown at that time, the place of jurisdiction for all disputes is the registered office of our company in Munich. If the customer is a merchant, a legal entity under public law, or a special public-law asset, the place of jurisdiction for all disputes arising from contractual relationships between the customer and the provider is the registered office of Cruisefire.

Final Provisions The terms and conditions written here are complete and final. Changes and additions to these terms and conditions should be made in writing to avoid ambiguities or disputes between the parties regarding the agreed content of the contract. The European Commission has established an internet platform for online dispute resolution. The platform serves as a point of contact for the out-of-court resolution of disputes concerning contractual obligations arising from online purchase agreements. Further information is available at the following link: We are neither willing nor obliged to participate in dispute resolution proceedings before a consumer arbitration board. Should individual provisions of this contract be ineffective, this shall not affect the contract as a whole.